notes to help me remember

Tag Archives: Smart Notebook

Missing Response Tab in SMART Notebook

We installed SMART Notebook 11 on teacher laptops this past fall.  One of our teachers wanted to start using the Response system recently and installed it from the CD.  The software installed, but the Response tab did not show up in Notebook.  I uninstalled Response and installed the newer version (11).  Issue solved, the Response tab showed up when the Response clickers were connected after that.

What? I need a newer version of Installer?

Tried to install the impossibly large SmartTech software on a teacher computer running Windows XP (Pro, 32 bit).  I really cannot download this behemoth each time I need to install it, and the disks are useless because they are never up to date, and the updates are the entire install package (apparently).  We are running Windows XP Pro, as well as Windows 7 Pro, both 32 and 64 bit versions.  So, today when I tried to run the SmartTech install I was informed that I needed a “newer” version of Microsoft Installer.  Ugh.  More time spent trying to figure out what and where to get this, and what I already had.  Apparently, MS does not feel this is important enough to update with the MS Updates.  Apparently, SmartTech thinks everyone should have it. 

MS tells how to determine the version you currently have, check here ( for kicks.  Looked a bit more and found a little html script to list what version I have (  Here is the script again, from Michael Harris \(MVP Scripting\). Save the following code as .htm

<script language=”vbscript”>
sub document_onclick()
set installer = createobject(“windowsinstaller.installer”)
msgbox installer.version
end sub
Click me for Windows Installer version…

Finding that my fully updated version of Windows XP was running installer version 3.1, I downloaded version 4.5 from Microsoft Downloads (  After installing and rebooting, I was able to run the, oh so delightfully speedy, Smart Notebook installation.