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Apple BIOS Certificates Connectivity Deep Freeze Error messages Filter Hardware HDD infinite campus Internet Explorer 8 Internet usage MAC Address Operating System OS X Power issues Printers Server Shockwave Slow running SMART SMART Boards and Projectors SMART Projector SMART Response Software Uncategorized Updates Wifi Windows 7 Win XP
Fixed it for me! Thank you!
Do you need to restart before the fix happens?
yes, although it would seem that manually stopping the service might avert the error message before a reboot.
This usually works for me, but this time it’s not. I still get the error on shutdown. Any suggestions?
Not offhand. I would think that whatever uses the service is starting it up manually, and then it gives the error. I’m guessing that the Smart Display Controller, whatever that is, isn’t always needed. So if is not automatically started by the system, then there is no error at shutdown. I haven’t been able to find any info about what, exactly, uses the service, or when it might start up. It might be worth a call to SmartTech support to see if they have any suggestions. It seems to be a common enough issue that they should be familiar with it. I might give that a try one of these days if I find myself with nothing better to do. Let me know if you find any more info on it!
This error came up in a classroom I support, so I did some more digging. Since your site came up near the top of the google results, I figured I’d add my learning here:
It looks like the Smart Display Controller Service in fact does exactly what it says: It enables the software to control a display device (monitor or projector) over a serial cable. (info from: http://smarttech.com/us/Support/Browse+Support/Support+Documents/KB1/077594.aspx )
I assume then that this service will only matter in specialized applications where the computer itself remotely turns on or off a projector (you know, in case somebody hasn’t heard of a remote control). Since serial cables and COM ports are generally archaic at this point, I’d feel it’s a safe assumption that there’s no danger in turning off this service in most cases.
Thanks for that info!
What if there is not a Smart Display Controller service. I see there is SMART board software installed but not service listed under services.msc or in msconfig
THX , I have just fixed it right now.SMART board software is good , but it still had some problems since I used it .
Yes, thank you for this post, It solved the error for us as well. FYI, this error occurs for us after running the SMART Product Update. Oh the irony.
That fixed it for now. Thank you!
Updating to Version 11 of SmartNotebook also took care of it on another system.
Good to hear that Notebook 11 might be a solution for it. Thanks!
Brilliant solution. Worked flawless for me. WinXP pro 32-bit / Smart Notebook 2013