notes to help me remember

Mapping a drive that is already mapped

I often get the error that “The network folder specified is currently mapped using a different user name and password”. The mapped drive does not show up under the current profile, so I cannot disconnect in the file manager. I receive this error message even though Explorer does not show that the server or share is mapped at all. I finally looked this up and found this helpful suggestion:

If you use “net use” from a cmd prompt, you can see all of the drives that are connected, even the ones that do not show in Windows. Use “net use /delete \\server\share” to remove the connection.

I found this information at:

Windows Update Service

Had the update error message:

Windows Update cannot currently check for updates, because the service is not running

Quickly found this helpful instruction from Sheldon Cooper at

Click Start
Type: cmd
Right click on cmd in start menu and select ‘Run as Administrator’
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter

Attempt to download updates

Restoring Windows 7 Default .zip File Handling

Windows 7 has built-in capability to handle compressed files.  WinZip and WinRAR both change this and don’t fix it on uninstall.  From MSDN, do the following to restore function:

open elevated command window and enter “cmd /c assoc .zip=CompressedFolder

Wrong Network Icon

Had a laptop today displaying the “no network” icon, the boxy one with the red x, while quite definitely connected wirelessly.  I looked around a bit and found Nithyananda’s here on Microsoft Answers.

Here is the post:


To resolve this problem, you must scan and repair the WMI Repository Database on the computer. To do this, follow these steps:

Click StartCollapse this imageExpand this image, type cmd in the Start Search box, and then press ENTER.
At the command prompt, type the following commands. Pressing ENTER after each command line:

winmgmt /verifyrepository
winmgmt /salvagerepository
Restart the computer.

For more information on this you may visit the Microsoft link.

Windows Vista Security Center does not detect that Windows Live OneCare is installed and active

Ignore the title of the link as it is applicable for Windows 7

Thanks and Regards:
I. Suuresh Kumar- Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

This worked quite nicely to correct the display.

Tray Icon Says No Internet When There Is!


  • Uninstall network adapter in device manager
  • Scan for hardware changes to reinstall it
  • Wait a few minutes.

And more about it:

So, have been seeing this a lot lately, and am mildly annoyed by it.  Everything seems to be working, but the network icon in the system tray shows a yellow warning triangle with exclamation point (!).  Mousing over it shows the “no internet access” tool tip.  This isn’t a new issue.  I have seen it off and on for nearly as long as we have been using Windows 7.  Everything works, so no big deal you say.  Except that we have hundreds (OK, maybe dozens) of ever vigilant users who are spooked by every dire warning message they see on their computer.  (OK, maybe not every warning, they seem to blithely ignore the most significant messages of impending system failure.)

So, found some good discussion about the issue at the Microsoft Answers site here and here.  Granted, none of this really helped me understand why this might be happening, but I did get rid of the little yellow harbinger of doom at my own workstation.  A minute or two after I uninstalled and reinstalled the network adapter in Device Manager the network icon reverted to its correct, happy self, “internet access”.

Dell Diagnostic Boot

How odd.  Had a Dell D630 which insisted on going to Dell’s diagnostic boot (a pre OS boot thing, so not an msconfig thing).  I found a few posts that made me think it might be related to BIOS settings, so I attempted to reset the BIOS.  Seemed like it worked until I got everything buttoned back up, and there it was again “Diagnostic Boot Selected”.  Grrr.  Found a post somewhere, I don’t know where, unfortunately, that mentioned keys being mashed.  Darned if I could not find any differences between the hinge covers on two different laptops, but when I switched the hinge cover, the laptop booted normally.  Put back the original and the diagnostic boot came back.  Huh.

32 or 64 bit capable

I was curious if some of our laptops were 64 bit capable.  Most of them have the same processor, but since they are refurbished the internal components, including the processor, can vary.  Windows 7 includes this information in their Performance Information and Tools.  This Microsoft FAQ has instructions for getting to it.

The short answer is: open Performance Information and Tools by clicking the Start button, typing Performance Information in the search box, and then, in the list of results, click Performance Information and Tools.  In Windows 7, click View and print detailed performance and system information.  64 bit capability is listed in the System section.

Eliminate duplicate network connections

When connecting to the wifi at the schools, different access points show up with a different number on the end of the SSID.  Sometimes, one or more of the connections seem to have issues.  I found these instructions from EricTheO at sevenforums:

Rename, Delete or Merge your Network Connections

To merge, delete, rename or change the icon for network locations in Windows 7….

1) Open the “Control Panel”

2) Select and open “Network and Sharing Center”

3)Click on the “Icon” under “View your active networks”. This will open the “Set Network Properties” dialogue. Here you can rename a network connection or change the icon for that network connection. (In our case, on a domain, this is the icon on the left labeled with the SSID and number.)

4)Click on “Merge or Delete Network Locations” to see a list of stored network connections. You can merge or delete connections here as well as see if a network connection is in use and managed or unmanaged.


Windows 7 Explorer Progress Bar Doesn’t

Ugh, sometimes it is difficult to search for solutions to simple problems because the likely search terms are so generic.  We had a laptop that never seemed to finish loading the list of files for the download folder.  That lovely green progress bar would sit forever trying to find some last bit of information, but I wasn’t sure how to find a solution.  Does one search on file folder window, or explorer, or hangs, or what?  Amazingly, I found the simple answer at fairly quickly, and just want to reference it here for future reference.

Presumably, the folder was set to be optimized for something that caused the OS to try to find some image for each file.  I found the folder in Windows Explorer (and yes, it will always be confused with Internet Explorer), right clicked, chose properties, customize, and finally, “Optimize this folder for: General Items”